Refurbished iPhone Warranty Guide
The 3 Types of Warranties
Seller Warranty
Provided by the retailer or refurbisher. A reputable seller will offer a 12-month warranty covering hardware defects.
Statutory Warranty
Automatic rights under Australian Consumer Law (ACL) for faulty products, regardless of the seller's policy.
Exclusions
Accidental damage (like cracked screens) and water damage are never covered by standard warranties.
What is Actually Covered?
A refurbished iPhone warranty is designed to protect you against hardware failures that are not your fault. This includes issues like a failing motherboard, a screen that stops responding to touch (without being dropped), or a battery that completely dies prematurely.
Common Warranty Exclusions
It is crucial to understand these exclusions to avoid voiding your coverage:
Accidental Damage
Dropping your phone and cracking the screen or back glass.
Water Damage
Even if the phone is rated as water-resistant, liquid damage will void the warranty. Refurbishing processes can sometimes compromise the original water seal.
Third-Party Repairs
Taking your phone to an unauthorized repair shop will instantly void your seller's warranty. Always contact the seller first.
How to Claim Your Warranty
If your device develops a fault, contact the seller immediately. Under Australian Consumer Law, you are entitled to a remedy. Keep your order confirmation and receipt safe, as you will need them to process a claim.
Buy with Complete Peace of Mind
Every refurbished iPhone on our recommended platform comes with a comprehensive 12-month warranty and a 30-day money-back guarantee.